Game Rules - Winfix.vip

1. General Definitions

The following betting rules pertaining to the bookmaker Winfix.vip (here in after referred to as the “rules”) stipulate the manner of accepting bets, paying winnings and resolving disputes, as well as the specific features of certain bets on certain sports. These rules shall govern any other relations between the bookmaker Winfix Games and the customer. These rules shall apply to betting on the website and at Winfix.vip betting facilities.

• Bet is a risk-driven agreement for potential winnings entered into between the customer and the bookmaker under the established rules, where the fulfillment of such agreement is conditioned by an event whose outcome is yet to be determined. Bets are accepted on the conditions offered by the bookmaker.
• Outcome is the result of the event (events) on which the bet was placed.
• A customer is an individual placing a bet with the bookmaker on an outcome.
• Bet Cancellation is an outcome on which the bet is not settled and winnings are not paid. As per the rules, in the event of “bet cancellation”, an arrangement between the bookmaker and the customer shall be deemed unconcluded and the stake shall be refunded.
• Regular Time is the duration of the match subject to the regulations of the relevant sport, including time added by the referee. Regular time does not include extra time, overtime(s), penalty shootouts, etc.

2. General Betting Rules

The following betting rules pertain to the bookmaker Winfix.vip. These rules stipulate the manner of accepting bets, paying winnings, resolving disputes, and the specific features of certain bets on certain sports. These rules shall govern any other relations between Winfix.vip Games and the customer, and shall apply to betting on the website and at Winfix.vip betting facilities.

2.1 Exchange Rules Overview

The Winfix.vip Games Exchange Rules and Regulations ('Exchange Rules') are part of Winfix's terms and conditions. The following hierarchy applies in the event of inconsistency:

• The General Rules apply to all bets unless stated otherwise in the Market Information or Specific Sports Rules.
• If there is any inconsistency between the Specific Sports Rules and the General Rules, the Specific Sports Rules shall prevail.
• If there is any inconsistency between the Market Information and either the General Rules or Specific Sports Rules, the Market Information shall prevail — except where the General Rules or Specific Sports Rules use the phrase 'regardless of what it says in the Market Information' or similar wording.
• For any category or market not referred to in the Specific Sports Rules (e.g. 'Special Bets' or beach volleyball), the General Rules and Market Information will apply.

Please note that there are separate Rules and Regulations for each Exchange and other products.

Commission: A 10% commission is charged on the total win (Profit) amount.

2.2 Market Settlement Differences

The rules governing how markets are offered, managed and/or settled are not the same for every market on each product. Customers should be aware that:

• A bet settled as a winner on one product may be settled as a loser on another product (and vice versa).
• Different settlement rules may apply — for example, bets that are a winner on one product may be settled as a dead heat or be voided on another product.

Customers must ensure that they familiarize themselves with the relevant rules that apply to the bets they place on Winfix.vip products.

3. In-Play Betting Rules

3.1 Market Suspension

For everything other than horseracing and greyhound racing, if a market is not scheduled to be turned in-play but Winfix.vip fails to suspend the market at the relevant time:

• If the event has a scheduled 'off' time — all bets matched after that scheduled off time will be void.
• If the event does not have a scheduled 'off' time — Winfix.vip will use its reasonable endeavors to ascertain the time of the actual 'off', and all bets after that determined time will be void.

For horseracing and greyhound racing: if a market is not scheduled to be turned in-play but Winfix.vip fails to suspend the market at the relevant time, all bets matched after the official 'off' time will be void.

3.2 In-Play Market Guarantees

Winfix.vip aims to use its reasonable endeavors to suspend in-play markets at the start and end of events. However, regardless of what it says in the Market Information:

• Winfix.vip does not guarantee that such markets will be suspended at the relevant time.
• Winfix.vip will not part-suspend outcomes/selections in an Exchange market that has been turned in-play.

3.3 Customer Responsibilities for In-Play Bets

All customers are responsible for managing their in-play bets at all times. Customers should be aware that:

• Transmissions described as 'live' by some broadcasters may actually be delayed or pre-recorded.
• The extent of any delay may vary depending on the set-up through which they receive pictures or data.
• The availability of an in-play market on the Exchange product for a particular event does not necessarily mean there will be an equivalent in-play market for the same event on other products.

3.4 System Responsibility

All bets placed in the system are the client's responsibility. Any missed bets due to a software glitch or website maintenance will not be Winfix's responsibility, and clients have to bear any losses incurred during such downtime.

4. Markets Not Suspended at Time of 'Off'

This section applies to all markets other than soccer markets.

4.1 Market Scheduled to Turn In-Play — Fails to Suspend at Off

In relation to markets which are scheduled to be turned in-play, We aim to use its reasonable endeavors to turn such markets in-play at the time of the 'off'. However, Winfix.vip does not guarantee this. The following rules apply:

• If a market is scheduled to be turned in-play but Winfix.vip fails to suspend the market at the time of the 'off' AND the market is not turned in-play at any time during the event — all bets matched after the scheduled time of the 'off' will be void. (For horseracing and greyhound racing, bets are void from the official rather than the scheduled 'off' time.) UNLESS it can be established that the bet was placed before the official off time or the actual time of the off.
• If the event does not have a scheduled 'off' time — We will use reasonable endeavors to ascertain the time of the actual 'off', and all bets after the time of the 'off' determined by Winfix.vip will be void.

4.2 Market Turned In-Play at a Later Time

If a market is scheduled to be turned in-play, Winfix.vip fails to suspend the market at the time of the 'off', but the market is turned in-play at a later time during the event:

• All bets matched after the time of the 'off' will stand.
• However, the price may be adjusted by Winfix.vip and the bets may be settled accordingly to Winfix.vip prices.

5. Change of Venue

Some markets have different rules listed in the Specific Sports Rules. Where change of venue is not addressed in the Specific Sports Rules, the following shall apply:

• For any team sport: if the scheduled venue is changed after a bet is placed, all bets will be void only if the new venue is a home ground of the original away team.
• For all categories or markets other than team sports: if the scheduled venue is changed after a bet is placed, all bets will stand.
• If there is a change in the type of scheduled surface (e.g. a hockey match switching from grass to astro-turf) after a bet is placed, all bets will stand.

6. Abandonments, Cancellations & Postponements

Some markets have different rules listed in the Specific Sports Rules. Where a market has no rules in the Specific Sports Rules in relation to abandonment, cancellation, and/or postponement, the following shall apply:

6.1 Individual Matches or Events

In relation to any match, fixture, game, individual event, race or similar:

• If the event is not completed within three days after the scheduled completion date, all bets on markets for this event will be void — except for bets on any markets that have been unconditionally determined.

6.2 Tournaments or Competitions

In relation to any tournament, competition or similar:

• If the event is not completed within three days after the scheduled completion date, any markets relating to the event will be settled in accordance with the official ruling of the relevant governing body — providing such a decision is given within 90 days after the scheduled completion date.
• If no official ruling is announced within the 90-day period, bets on any market relating to this event will be void — except for bets on any markets which have been unconditionally determined.

6.3 Part-Settled Markets

If a market is to be voided but has been part-settled as a courtesy to Winfix.vip customers, such part-settled bets will be reversed and all bets on the market will be void.

If there is no further sporting action in any market that does not contain the selection 'draw' or 'tie', all bets placed after the conclusion of action will be voided.

Winfix.vip will decide (acting reasonably) whether a market relates to a match (or similar) or a tournament (or similar).

7. Results & Market Settlement

7.1 General Settlement

Where the Specific Sports Rules do not specify how and on what basis a market will be settled:

• Markets will be settled on the official result of the relevant governing body regardless of any subsequent disqualification or amendment — except if an amendment is announced within 24 hours of the initial settlement of the relevant market in order to correct an error in reporting the result.
• If no official result of a relevant governing body is available, the result will be determined by Winfix.vip (acting reasonably) using information from independent sources.

In such cases, if any new information comes into the public domain within 48 hours of settlement, then Winfix.vip shall (acting reasonably) determine either:

• Whether the market should be reinstated or resettled in light of this new information, or
• Whether or not to wait for further information before deciding whether to reinstate or resettle the market.

Except where we have announced that it is waiting for further information, any information that comes into the public domain more than 48 hours after a market has been settled shall not be considered by Winfix.vip (regardless of whether such information may have led to a different result).

7.2 Uncertainty & Suspension of Settlement

In the event of any uncertainty about any result or potential result:

• Winfix.vip reserves the right to suspend settlement of any market for an unlimited period until the uncertainty can be resolved to Winfix's reasonable satisfaction.
• Winfix.vip reserves the right to void any market if the uncertainty regarding settlement cannot be resolved to Winfix's reasonable satisfaction.

7.3 Resettlement

Markets are generally settled shortly after the end of the event in question. Winfix.vip may settle (or part-settle) some markets before the official result is declared purely as a customer service benefit. However, Winfix.vip reserves the right to amend the settlement of the market if:

• The official result is different to the result on which Winfix.vip initially settled the market (for example, a horseracing result being changed by the relevant governing body shortly after a race).
• The whole market is eventually voided (e.g. for an abandoned event).

Winfix.vip reserves the right to reverse the settlement of a market if a market is settled in error (for example, due to a human or technical error). If Winfix.vip resettles a market, this may lead to amendments being made to a customer's balance to reflect changes in market settlement.

8. Non Runners

Unless stated otherwise in respect of any particular market, all bets are 'all in compete or not'. This means:

• If an individual or team is withdrawn or disqualified before they have taken part in the event, bets on the selection will be deemed losers.
• However, if the event specifically states 'non-runner no bet', stakes will be refunded if there is a withdrawal prior to the event.
• In the case of withdrawals, Winfix.vip may apply a 'Tattersalls Rule 4 Deduction' to any winnings based upon the price of the withdrawn selection(s).

9. Specific Sports Rules

The Specific Sports Rules will follow all rules as specified on the Winfix.vip website.

10. Irregular Bets

10.1 Right to Refuse or Suspend

The Operator reserves the right to refuse, reject or suspend without prior notification any End User who is suspected of cheating, hacking, attacking, manipulating or damaging the Operator's normal betting operations (including the Website). Any 'abnormal bets' will be void without prior notification.

10.2 Artificial Intelligence & Automated Bots

The use of artificial intelligence or 'bots' on the Website is strictly forbidden. Specifically:

• The Operator will take measures to prevent and detect programmes that are used to enable artificial intelligence (non-human) to utilise the Website.

Any attempted or actual use of artificial intelligence by the End User to cheat, hack, attack, manipulate or damage the Operator's betting operations will lead to termination of their account and/or voiding of bets, at the discretion of the Operator.